Conflict creates progress

Great relationships and great teams are not defined by an absence of conflict.

A visible conflict of ideas is one of the most reliable indicators that a team is continually learning. Great teams argue, and this creates better understanding, better communication, and better outcomes.

Mediocre teams have two ways of dealing with conflict:

  1. There is no conflict on the surface: People suppress their true feelings and ideas because they wrongly think this benefits their team.

  2. There is rigid polarization: Most people "speak out," but there is no movement or progress. Everyone knows where everyone stands, and there is a total lack of openness to new ideas or changing mindsets.

Thank you, PS.


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